Critical Support
Never have egg on your face!
Always be prepared…
We currently offer support Monday – Friday 9am – 9pm, However, we understand technical difficulties always seem to occur at the most inconvenient of times. Because of this we also offer further support, including weekend support should you feel like your business needs it, within our Critical Support Package…
- Critical Response
- Weekend support - 9am - 5pm
- Response time within 2 hours
- Backup till (if required)
- Warrenty for all myAPPetite products
- Unlimited menu changes
- Unlimited adding of promotions
- Unlimited sending of push notifications
- Refresher training once a year (if required)
- No contract (after 3 months)
- No set-up fees
- No installation fees
- No hidden fees
Looking for a one off payment?
Refresher Training
- On-site visit
- Full in-depth refresher training
- System check / update
Additional Menu Edits
- Full menu edit or individual items
- Adding promotions or push notifications
- The adding of stock imagery
“ Having myAPPetite’s Critical Support package was a no brainer. Working in a busy restaurant, we can’t afford for our EPOS system to go down, having this package gives us peace of mind “